FAQ
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Summer 2020 Cancellation Press Release

COVID-19 Information

Frequently Asked Questions
for Summer 2020

What shows have been cancelled?
Unfortunately, our entire summer season in both Santa Maria and Solvang has been cancelled.

The show titles are: The Sound of Music, Little Shop of Horrors, Something Rotten! and A Doll’s House, Part 2.
Why are the shows being cancelled?
Based on direction from Governor Newsom’s office we have cancelled these shows to help preserve the health and safety of our audiences, students and staff.
I have tickets for a show that has been cancelled, what are my options?
You may choose from the following 3 options.

PCPA Credit - Keep the value of your tickets as a credit on your PCPA patron account that does not expire. You may use those funds towards any future PCPA performance.

Donation - Make a full or partial donation of your ticket order. You will receive a letter recognizing your tax-deductible gift.

Refund – You may request a refund to your original payment. (A check refund will be issued for payments made by cash.)
How do I contact the Box Office?
Please know that the PCPA Box Office staff will be calling and sending out email notices to all ticket holders regarding the show cancellations. Our staff is working remotely from home so the Box Office window is not open for walk-up assistance.

Please email boxoffice@pcpa.org for any general questions. This is the quickest way to receive a response to your inquiries.

You may also call and leave a detailed message at (805) 922-8313. Your voicemail will be returned within 48 hours. Please be sure to speak slowly and clearly when leaving a message. Please also remember to leave your best contact phone # since some calls show as “PRIVATE” and we are unable to see your caller ID.
I had tickets to a show as part of a group, what should I do?
If you have tickets to a show as part of a group, please contact your group leader who organized your purchase. If you don’t know who that is, you may contact Kelly Stegall, PCPA’s Group Manager. Email Kelly at kstegall@pcpa.org and she can assist you.
I am a PCPA usher and have tickets to a show this summer, who should I contact?
Please email the Box Office at boxoffice@pcpa.org and they can update you on the status of your tickets.
I have a ticket voucher that I received through a fundraiser for a summer show. What happens with that now?
You may send us your un-redeemed voucher and we will mail you a replacement once we are able to announce a new season of performances.

Send your voucher with an enclosed note regarding your request to the Box Office address listed below. Please fill out the voucher clearly and neatly with your full name, mailing address, phone number and email.

PCPA Box Office
800 S. College Drive
Santa Maria, CA 93454
When will your next season be announced?
Coming this summer.
How can I help PCPA during this time?
Many of you have been supporters from our inception and have woven PCPA into your family memories and traditions. Together with your support, you can play a part in sustaining PCPA through this time of uncertainty.

The loss of income from the COVID-19 pandemic has greatly affected PCPA and if you can donate, any amount you can contribute will be greatly appreciated. Your gift will be fully tax-deductible and you will receive a letter of acknowledgement.
How do I make sure that I am receiving the most current information from PCPA?
Follow us on social media at the following links…

facebook    youtube    instagram   

For more information…
We are monitoring the situation very closely, but for more information about COVID-19, please visit:

County of Santa Barbara Public Health Department

Centers for Disease Control